Shipping Policy

  • Shipping Locations: We ship to Canada and the USA using Canada Post and UPS.

  • Shipping Options:

    • Free non-tracked shipping (Lettermail under 500g).
    • Tracked shipping available for orders under $150 CAD with a $15 CAD fee.
    • Free tracked shipping for orders of $150+ CAD.

  • Order Processing: We process orders within 1-3 business days after payment confirmation, excluding weekends and holidays.

  • Policy Updates: Moonstone Den reserves the right to modify this policy without prior notice; please check periodically for updates.

  • Questions or Concerns: Contact our customer support team for assistance.